Return Policy

We want you to feel confident ordering from Corvia. Please review the terms below before purchasing, especially for personalized products.

Eligible returns

For eligible non-personalized items, you may request a return within 30 days after receiving your order. Items must be unworn, unused, in their original condition and packaging, and accompanied by proof of purchase.

To request a return, contact info@corvia.us before sending anything back. Items returned without prior authorization may not be accepted.

Personalized and custom items

Personalized or custom-made items are generally non-returnable because they are produced to your selected specifications. If a personalized item arrives damaged, defective, or different from the customization you ordered, contact us and we will review the issue.

Damaged, defective, or incorrect items

Please inspect your order after delivery. If your item is damaged, defective, or incorrect, contact info@corvia.us with your order details and clear photos so we can evaluate the issue and make it right.

Sale items and gift cards

Sale items and gift cards are not eligible for return unless required by applicable law.

Exchanges

For eligible non-personalized items, the simplest way to exchange an item is to contact us first. If a return is approved, you can place a new order for the replacement item.

Refunds

Once an approved return is received and inspected, we will notify you of the outcome. Approved refunds are issued to the original payment method. Please allow additional time for your bank or payment provider to post the refund.

If more than 15 business days have passed after we confirmed that a refund was approved, contact info@corvia.us.